Business Rates

Coronavirus Covid-19

ERF Restrictions Business Grants

The Welsh Government has launched the Restrictions Business Fund to support businesses (principally in the hospitality, tourism, leisure and non-essential retail sectors) that have been directly impacted by the additional restrictions put in place on the 4th December and 20th December to control the spread of Covid-19. The purpose of the grant is to provide businesses with cash flow support and to help them survive the economic consequences of the restrictions introduced. The grant seeks to complement other Covid-19 response measures to support businesses, social enterprises and charitable organisations in Wales.

From 29th January 2021, the grant has been extended and the eligibility criteria has been amended to cover businesses that occupy properties with a rateable value of between £150,001 and £500,000. 

These additional grants will cover the period to the end of March 2021.

Pay business rates online

Sign up to pay by Direct Debit

Choose another payment method

Make a Business Improvement District (BID) payment

Business rates are also known as National Non-Domestic Rates (NDR) and apply to most properties that are not dwellings, e.g. shops, offices, factories, leisure centres, schools and certain plant and equipment, such as telecommunication masts and ATMs.

If a property is used for both domestic and non-domestic purposes – a shop with a flat above, for instance - NDR is payable on the non-domestic part and council tax on the domestic part.

The council collects rates on behalf of the Welsh Government

NDR bills are based on rateable values assessed by the Valuation Office Agency (VOA) and a 'multiplier' or rate in the pound, set annually by the Welsh Government

For 2018/19 the multiplier is £0.514

For 2019/20 the multiplier is £0.526

Rateable value

The rateable value is assessed by the Valuation Office Agency (VOA), an agency of HM Revenue and Customs.

A property's rateable value is an assessment of the annual rent the property would achieve if it were available to let on the open market at a fixed valuation date.

From 1 April 2017, the rateable values are based on the valuation date of 1 April 2015

If you think your rateable value is wrong visit the Gov.UK site.

Business rates revaluation 2017 

The VOA reassesses and updates the rateable values of all business properties usually every five years.

This is called a revaluation and is done to maintain fairness in the system by redistributing the total amount payable in business rates, reflecting changes in the property market.

Revaluation does not raise extra revenue overall.

Visit the VOA revaluation web page for more information and to estimate your business rates bill, including any small business rate relief the council may apply.

Rates collected are paid into a central pool and are then redistributed by the Welsh Government to local authorities across Wales to pay for services.

Download Your Guide to Council Tax and NDR 2019/2020 (pdf)

Who pays business rates?

If a non-domestic property is occupied, usually the occupier is liable to pay the rates.

Where properties are unoccupied, the owner or the leaseholder is usually liable.

Occupiers who have just moved into a non-domestic property must read the information in the Property Occupation Questionnaire (pdf) and contact the council as soon as possible to provide information about who is responsible for business rates. 

Occupiers who have vacated a non-domestic property must contact the council as soon as possible to provide details and complete a Property Vacation Questionnaire (pdf).

Details of occupations and vacations may also be emailed to or sent by letter to PO Box 887, Newport NP20 9LW.

How to pay

Sign up for Direct Debit or choose from other ways to pay...

Rate relief

There are reliefs (reductions) and exemptions from payment based on a variety of circumstances.

Some properties, e.g. farm buildings, churches are not rateable.

Read about rate relief schemes  

Privacy notice

Download the Business Rates privacy notice (pdf)


Email or contact Newport City Council 

Related information