A carer is someone of any age who provides unpaid support to family or friends who could not manage without this help and should not be confused with a care worker or care assistant who receives payment for looking after someone as a job.

You could be caring for a relative, partner or friend who is ill, frail, disabled, has mental ill health or substance misuse problems.

Being a carer can be very rewarding but can affect you physically and emotionally. 

As a Carer you have the right to appropriate information to support you in your caring role, which can include a Carers Assessment.

Under the Social Services and Wellbeing Act (2014) you have rights as a Carer. Find out more here: Understanding your rights as a carer.

The Newport City Council Carers’ Handbook is a guide to services available in Newport and can be a useful resource for Carers. If you would like a copy to be posted to you, please contact the Community Connectors on 01633 235650 or

Newport City Council carers assessment process 

Carers Wales’ guide to getting an assessment factsheet

Apply for a carer's assessment

Help and support

Newport City Council Carers Cafe

Drop in to The Riverfront Café every last Thursday of the month 10am – 12pm for information and advice and to chat to other carers for support. Please contact us for more details on 01633 235650.

Newport Support Partnership

Offers free advice and support to Newport residents, particularly carers, older people (including people with dementia) and people with disabilities. 

Pendant Alarms 

Can give peace of mind to carers if the person they care for is at risk when left alone. You can access this service privately and there are a range of providers to choose from. Our partner Monmouthshire County Council can provide the service under a private arrangement at a cost of £45 installation charge and £4 per week thereafter. Telephone 01633 644 466 or email for more information.


A free and easy to use online self-help guide providing expert advice and information on products and equipment for older or disabled adults and children.

Community Connectors 

Offer advice and put you in touch with groups and activities in your area. 

Carers Trust South East Wales

Facilitates a small grants scheme on behalf of Newport City Council to provide financial support to unpaid carers of all ages. 

Carers' Support Groups in Newport

Offer support, friendship and activities.

All Wales Forum 

Represents the views of parents and carers of people with learning disabilities at national level.

Newport Live 

Offer discounted membership for unpaid carers in receipt of carers allowance. Membership includes swimming, exercise classes, racquet sports and gym sessions.

Young carers 

A young carer is someone under 25 year’s old who is caring for or helping to care for a relative by doing housework, shopping, cooking or looking after brothers and sisters. 

Visit Newport Young Carers service or the Young Carers Gwent websites for further information. 

Further Information 


TRA112188 29/11/2019