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Newport City Council is following and implementing best practice regarding coronavirus as advised by the government and Public Health Wales.
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We may take longer to respond to requests as we deal with the impact of COVID-19 on council services, thank you for your understanding.
Find council services by searching the A-Z of council services
Read the Email guidance note (pdf) and information about receiving secure emails from Newport City Council.
Telephone: (01633) 656 656 between 8.00am and 6.00pm Monday to Friday.
Text: NCC followed by your message to 60777
Minicom: (01633) 656 657
Visit: the Information Station or find the location of the Civic Centre
The Main Reception at the Civic Centre is open between 9am and 5pm Monday to Friday.
Newport City Council - @NewportCouncil
Newport City Council - http://www.facebook.com/NewportCityCouncil
Newport City CouncilCivic CentreGodfrey RoadNewportSouth WalesNP20 4UR
Document Exchange (DX) address: DX 99463 Newport (Gwent) 3
Download Newport City Council’s Customer Charter (pdf)
Newport City Council’s 50 elected councillors can be contacted by email, telephone or by post.
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Download the latest residents' newspaper, Newport Matters
Send in your ideas and suggestions to the council.
Get in touch with a complaint or compliment about council services.
There are separate procedures for social services complaints.