Request council services

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Coronavirus (COVID-19)

We may take longer to respond to requests as we deal with the impact of COVID-19 on council services, thank you for your understanding.

You can request, report or pay for council services online at a time and location to suit you.

Using our app or online services helps you contact the council quickly and easily and get a prompt response.

If you create a personal account, you will be able to view all your queries and responses in one place.

However, you can still report, request and pay for services without setting up an account – just log in as a guest.

Find out more about the 'My Newport' app and online services.

Waste and recycling

Request recycling boxes, bags and bins

Request and pay for collection of a large item

Apply for a nappy or hygiene waste collection 

Apply for an assisted bin lift

Roads and streets

Request a street clean (dog mess, glass, damaged bus shelter etc)

Request a refill of a grit bin

Transport and education

Apply for or renew a bus pass

Apply for a Blue Badge

Apply for a school bus pass

Apply for free school meals

Request other council services