COVID-19: self-isolation support scheme

Self-isolation support scheme

The Welsh Government Self-isolation support scheme is for people on low income, who cannot work from home and who have to self-isolate.

You could get a payment of £500 to help with loss of earnings if you’ve been told to isolate by NHS Test and Trace on or after 23 October 2020 and you cannot work from home.

To get the payment you must:  

  • have been told to self-isolate by NHS Test and Trace on or after 23 October 2020 and
  • be employed or self-employed and
  • be unable to work from home and will lose income as a result and
  • currently be receiving at least one of these benefits: Universal Credit; Working Tax Credit; Income-based Employment and Support Allowance; Income-based Jobseeker’s Allowance; Income Support; Housing Benefit; Pension Credit. 

Discretionary payments

You may be eligible for a £500 discretionary payment if you meet all the eligibility criteria above, but:

  • do not currently receive Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit; and
  • will face financial hardship as a result of not being able to work while you are self-isolating

The application is for one person only, everyone eligible in the same household must make an individual application.

Apply for the self-isolation support scheme

Before starting the application please make sure you have the following information to hand:

  • your National Insurance number
  • your most recent bank statement, wage slip or proof of self-employment 

Apply for a self-isolation payment

View COVID-19 self-isolation support scheme privacy notice

For further information or queries please email SelfIsolationPayments@newport.gov.uk

Any payment you receive under this scheme will be taxable but will be disregarded for benefits purposes.