Coronavirus (COVID-19)

Newport City Council is following and implementing best practice as advised by the government and Public Health Wales.

In general, critical council services will be prioritised and regular information about changes to services will appear here.

You can find up-to-date information and advice from Public Health WalesGov.Wales, Gov.UK and the NHS

Our contact centre is open for calls Monday to Friday, 9am-5pm, the Information Station is closed until further notice.

Please use our online forms to report or request council services.

Make a general COVID-19 related enquiry online or email

Easing of restrictions

Welsh Government has announced a number of changes to restrictions as we move gradually out of lockdown.

Recent and upcoming changes

From 3 May

  • Gyms, leisure centres, swimming pools and fitness facilities can open.
  • Extended households can be formed with one other household.
  • Indoor supervised activities for children can take place.
  • Indoor organised activities for up to 15 adults can take place.
  • Community centres can open.

 From 26 April

  • Outdoor hospitality and outdoor visitor attractions can open.
  • Organised outdoor activities and outdoor wedding receptions are permitted for up to 30 people.

From Monday 12 April

  • The full return of children to schools for face-to-face education, all post-16 learners will return to further education and training centres, and university campus’ will be able to open for blended face-to-face/online learning for all students;
  • All remaining shops will reopen, completing the phased reopening of non-essential retail;
  • All remaining close contact services will open, including mobile services;
  • Travel restrictions on traveling into and out of Wales will be lifted. However, restrictions on travel to countries outside the Common Travel Area without a reasonable excuse, remain in place. The Common Travel Area means the United Kingdom, the Channel Islands, the Isle of Man and the Republic of Ireland;
  • Wedding ‘show-arounds’ by appointment are allowed;
  • Restrictions on political canvassing are removed, subject to canvassers doing so safely.

Read Frequently Asked Questions

Update 17 February - Self isolation Support Payment eligibility widened

More people will now be eligible to apply for the £500 Self-Isolation Support Payment. The scheme, which has been extended until June 2021, will now be open to applications from people with a personal income of less than £500 per week and those on Basic Statutory Sick Pay who have been asked to self-isolate by Test, Trace, Protect (TTP) service, the NHS Covid-19 App or by their child’s education setting. Find out more and apply here.

COVID-19 information and support for business 

COVID-19 track and trace

COVID-19 support for vulnerable people

Claim benefits

COVID-19 has changed our lives in many ways, making that extra bit of help more important than ever. Many people are unaware they may be entitled to benefits that could offer them the support they need. Find out more.

Testing centres

Find Newport testing centres and book a test here.

Self-isolation and quarantine 

As of Thursday 10 December the time people have to self-isolate for coronavirus has reduced from 14 days to 10 in Wales.

If you're a close contact of someone who has tested positive for COVID-19 you must self-isolate immediately and book a test.

If you are contacted by Test, Trace, Protect, is it important that you are honest about the people you have been in contact with. Their priority is not to punish or judge, but to stop the virus spreading and risking the lives of our more vulnerable friends and family.

Covid-19 vaccine

A COVID-19 vaccine roll-out has begun in Wales. A safe and effective vaccine will offer individual protection from COVID-19, as well as greater protection for our loved ones and communities.

Find out more

Self-isolation payment

You could get a payment of £500 to help with loss of earnings if you or a child you care for has been told to isolate by NHS Test and Trace or the NHS Covid-19 app and you cannot work from home, read about and apply for the COVID-19 self-isolation payment. 

Newport's Strategic Recovery

Our strategic recovery aims outline how we will continue to build a better Newport by protecting lives, supporting our communities and the vulnerable, reducing inequalities and rebuilding our economy.

Public meetings

View the calendar of council meetings

In line with public health measures to mitigate the spread of Covid-19 and to enable the council to focus on the delivery of critical services for the vulnerable, all public meetings were suspended in March and non-essential meetings cancelled.

Urgent decisions continue to be made in accordance with the officer and members schemes of delegation detailed in the council’s Constitution and urgent decision-making procedures.

Emergency powers legislation from both Westminster and the Welsh Government suspends certain statutory duties and timescales during this emergency period. This removed the need for an Annual General Meeting in May and permitted the continuance of existing appointments.