School meals contract
Posted on Tuesday 19th January 2021
Newport City Council is providing vouchers to parents and carers of children eligible for free school meals during term time and the holidays. This gives them choice over meal options during this difficult time.
There is a high level of satisfaction with the service provided by Chartwells and representatives from secondary and primary schools were on the evaluation panel during the tender process for the new contract.
All were satisfied with the standard, quality and choice of food provided by Chartwells and had no reservations about awarding the contract which starts in the new financial year.
If any concerns or issues have been raised by pupils or parents they have been fully investigated and resolved by the council and the company.
The council's contract with the company includes the requirement to meet the Welsh Government's quality standards for all school meals and is subject to ongoing monitoring in relation to quality and value for money. We work closely with Chartwells to ensure standards are maintained across the school estate.